Our training program is geared for Restaurants, Convenient Store, Licensees, Managers and employees on the Liability and Responsibility associated with the sale of alcohol On- or Off- Premise. Our staff can train you onsite at your business or at any one of our many training locations. Training classes cover Georgia Law and Ordinances in your local area. We offer 1-2 hour training seminars along with, Monthly, Quarterly, and Semi-Annual training programs. We offer a variety of services to fit any budget and business size. The potential of lost clients and revenue due to one underage sale to a minor or one liability law suit could devastate your business. Operation 21, LLC is dedicated to assisting your business as a preventive measure.
We offer several programs for Alcohol Compliance Training.
Sate Compliance Program for Package Sales
Our State Compliance Program for Package Sales includes:
- A 2 hour, in-depth, on-site training session on current alcohol-related regulations at the state level on Georgia law, ordinances and codes as it pertains to criminal civil liabilities affecting your day-to-day operations
- Quarterly seminars, providing updates to state law and reinforcement of previous training
- Certificate of Completion for Alcohol Ordinance Awareness Training for all participants who successfully pass the exam.
- 50% discount from the market rate
Click here to request more information
Our State Compliance Program training instructs licensees and management responsible for selling of alcoholic beverages. Designed for management, this course helps mitigate risk incurred through providing alcohol to the public. This training will include:
- Thorough understanding of current Title 3 Georgia State law and ordinances (section by section)
- Thorough understanding of criminal and civil liabilities not only to the store, but on an individual level
- Thorough understanding of the violation process, and your rights under state law if a violation occurs
- How to properly check IDs
- How to spot fake IDs
- How to determine levels of intoxication
- Intervention techniques
Our Local Package Sales Program includes:
- An initial 2 hour, in-depth, on-site training for all staff on current alcohol-related regulations for state, county and municipality laws, ordinances and codes as it pertains to criminal civil liabilities affecting your day-to-day operations
- 24x7 Hotline for questions/advice
- Monthly onsite reinforcement classes
- Certificate of Completion for Alcohol Ordinance Awareness Training for all participants who successfully pass the exam.
- 50% discount from the market rate
Our alcohol ordinance awareness training instructs all licensees and staff responsible for selling of alcoholic beverages. Designed for clerks and management, this course helps mitigate risk incurred through providing alcohol to the public. This training will include:
- Thorough understanding of current state, county and municipality laws (section by section)
- Thorough understanding of criminal and civil liabilities not only to the store, but on an individual level
- Thorough understanding of the violation process, and your rights under county and state law if a violation occurs
- How to properly check IDs
- How to spot fake IDs
- How to determine levels of intoxication
- Intervention techniques
Click here to request more information
Additional Services Offered
Compliance Check Service
Operation 21’s Compliance Check Service investigates whether your servers are correctly asking for and checking Identification to ascertain if patrons are of legal drinking age. Our service will provide important evidence that you are routinely checking to ensure that your employees are using proper procedures. That is extremely valuable in a court of law or in front of the liquor board at an administrative hearing. Our service excels above all others because we custom tailor it to the owner’s needs. We can call ahead to let you know when we will be at the establishment, and we can sit in a particular section or bar area. The Compliance Check Service reminds your employees that you expect them to be diligent in protecting your business, while also serving to document that you are a responsible vendor.
Legal Counsel Referral for Server Employees
If a server is ever ticketed by law enforcement for serving a minor or someone in a noticeable state of intoxication, legal counsel can be available to them through McFarland and McFarland. This reputable law firm is our trusted resource for legal counsel and provides outstanding service to its clients. Retention of counsel may not only protect the server, but your establishment as well.
Court Service
Another benefit Operation 21 offers are testimonial services. In the event you ever have to defend your establishment or liquor license against lawsuits or violations of alcohol regulations, we will go to the court hearing or administrative hearing as a witness to the fact that you are not negligent in the training or testing of your staff in regard to alcohol sales and service. This service is included in all monthly service contracts.
